Toronto Adventures has two types of Kayaks and two types of Canoes. We have a Single (One Seater) Kayak and a Tandem (Two Seater) Kayak. In terms of Canoes, we have a Regular (2 Seater) Canoe or a Large (Three Seater) Canoe.

Key Kayak Characteristics : The Kayaks that Toronto Adventures rents are all sit-in kayaks. In these Kayaks, paddlers are sitting in the boat’s cockpit with their legs out in front of them. In this boat you are closer to the water. When kayaking, a double-sided paddle is used and you continuously alternate which side goes in the water to make the boat move. If you’re in a Tandem Kayak, best movement result will come from synchronized paddles (going in the water on the same side).

Key Canoe Characteristics : Canoes are an open-top, uncovered boat with built in stools for seats (no back rest). When canoeing, a single-sided paddle is used. Traditionally both paddlers in the boat paddle on opposite sides to keep the boat moving on the right course. Furthermore, the paddler sitting in the back seat (Stern) will determine more the direction and should be doing most of the steering.

Single Kayak – Minimum 8 years of age.
Tandem Kayak, Regular Canoe, Large Canoe – Must have 1 adult though the second passenger can be a child as small as 30lbs (our smallest lifejacket) and up!
Stand Up Paddle Boards – Minimum 12 years of age.

Still having trouble? Feel free to contact our office through Phone (416-536-2067) or by Email ([email protected]). The Admin team is available Wednesday-Sunday (9AM-5PM) and are happy to help you complete your booking!

Note: On location, we give priority to those with bookings. You may need to wait until guests are checked in for their booked sessions before we can facilitate a walk up.

Toronto Adventures has discount codes available throughout the paddling season for  Seniors (65+), and Post-Secondary Students (University/College). These discounts are only applicable to our Humber River Rentals, Kayak/Canoe Lesson & Guided Tour, Paddleboard Lessons, and 1.5Hr Voyageur Canoe. Click here to read about eligibility and find the codes!

Note: for these discounts, valid Photo ID (Work/Student/Government) must be presented at “Check-In” on the day of your event.

Additionally, we have a Frequent Paddler Membership which provides a discount of up to 30% off all our paddling events and is valid for a full year. Click here to learn more!

Check out our instagram account (@TorontoAdventure) for more exclusive pre-season and end-of season promotions!

We allow well-behaved pets on our boats as long as the boats come back clean and in similar condition. Unfortunately we only have human lifejackets, lifejackets are not required for pets but if your pet has their own lifejacket, feel free to bring it along!

You can view our location and directions for our Humber River Rentals and Paddle Canada Courses through our Directions Page under the ‘About Us’ tab.

Footwear – We recommend that attendees wear footwear you don’t mind getting wet & muddy. Keep in mind, we launch of a river bank where things can be slippery at times.

Outdoor Gear – Water Bottle, Sunscreen, Sunglasses/Hat.

Check-In – the attendee who is named on the booking must bring a piece of Government Issued Photo ID (health card, provincial photo card, driver’s licence, etc.).

Note for Kayak/Canoe/Paddleboard Lessons/Guided Tour and the 1.5Hr Voyageur Canoe Tour: Please plan to arrive at least 15 minutes early for Check-In to ensure the entire group can begin and embark on the tour on time.

If Toronto Adventures Cancels an Event

• Events are subject to weather. In the case of cancellation due to inclement weather or other extraordinary reasons, we will contact the event organizer to reschedule your event.
• A full refund is available upon request, unless it has been more than 12 months since your cancelled event or a non-refundable credit was used. 
• We will let attendees know if their event has been cancelled by: (1) updating the homepage of our website, (2) emailing the order contact & (3) if the cancelation decision is made within two hours of your event start time, call/text message the order contact.

If You wish to Cancel or Reschedule Your Booking

Cancellation and rescheduling require minimum notice times and are subject to administrative fees, as listed below.

Non-Weather Related Cancellations and Rescheduling

• You can cancel 14 days+ before your event for a full refund minus a $100 administrative fee. Rescheduling within this timeframe also incurs a $100 administrative fee.
• You can cancel between 14 days and 48 hours before your event for a full refund minus a $200 administrative fee. Rescheduling within this timeframe also incurs a $200 administrative fee.
• You can cancel within 48 hours before your event and Toronto Adventures will issue you a store credit minus a $200 administrative fee. No refunds are available for cancelations within this timeframe.
• No refunds are provided for no-shows.

Weather Related Cancellations and Rescheduling

• Within 48 hours of your event, if there is an 80% or higher probability of precipitation (P.O.P) equal to or greater than 3mm per hour throughout the duration of your event in Stonegate Queensway Toronto, you can cancel and receive a full credit or refund. You must take a screenshot of the weather forecast and email it to us at [email protected] along with your request within 24 hours of your event.

Important Notes

*Boat selection changes must be made two weeks before your event.

*Additional participants are subject to availability.

*For cancellations and rescheduling, the above administrative fees apply and the cancellation and/or rescheduling must be performed by contacting the office via email delivered to [email protected].

*Your booking and order confirmation emails must be provided in order to facilitate refunds and/or rescheduling.

*Exceptions to this policy may be made in cases of emergency or unavoidable circumstances. Documentation may be required.

*Our organization reserves the right to modify this policy at any time.

In case of force majeure, Toronto Adventures has the right to alter or cancel events without prior notice, however a notice of the occurrence shall be given by Toronto Adventures as soon as reasonably possible. Force majeure shall mean any circumstance beyond the reasonable control of Toronto Adventures which prevents or impedes the holding of an event, including, but not limited to, government action, war or hostilities, riot or civil commotion, plague or other epidemic such as Corovaviruses, bird flu, etc, earthquake, flood, hurricane, cyclone, fire or other natural physical disaster, explosion, accident or breakdown, strike, lack of the usual means of transportation or terrorism or due to events which are not attributable to wrongful intent or gross negligence. Toronto Adventures shall not be liable for any direct or indirect, incidental or consequential damages, losses, expenditures or any other inconveniences or costs caused by such modification or cancellation of the event.

Toronto’s weather systems are complex and often fast moving. Our administrative team monitors several weather reports in order to best predict incoming weather systems that may cause us to cancel an event. Just because there is rain predicted for the day of your event, does not mean that it will be raining during your event. Toronto’s weather systems move in and out very quickly. If we feel that your event is going to be affected by rain (or any other weather factors), we will make the decision to cancel the affected events. We will let attendees know if their event has been cancelled by: (1) updating the homepage of our website, (2) emailing the order contact & (3) if the cancelation decision is made within two hours of your event start time, call/text message the order contact.

Note: We do not cancel events if there are mild showers. If there is a rain storm predicted on the day of your paddle feel free to contact our office at 416 536 2067 or email us at [email protected] and we’ll let you know what the status of your event is.