Cancellation and Rescheduling for Team Building and Corporate Group Events:
If the event is cancelled by Toronto Adventures or the client due to extreme weather or other extraordinary reasons then the client will get a credit for the amount paid to apply to a future Toronto Adventures Inc. Group event. If non-weather related : A customer can re-schedule a group event only if the customer emails (info@TorontoAdventures.ca) a notice of cancellation / rescheduling of their event, up to 7 days prior to the event date. If proper notice is given then the customer shall receive full credit of the amount paid minus any unrecoverable costs (e.g. city permits, tickets, etc.) to be used towards a future Toronto Adventures Inc. Group event.
Phone: 416-536-2067 ext. 124 Email: Groups@TorontoAdventures.ca