This Cancellation / Rescheduling form is meant for those wishing to cancel their original booking date and reschedule it to a new date.
Toronto Adventures Inc. does not provide refunds for cancelled events.
If we cancel the event or if you cancel the event, prior to the event, then we allow the rescheduling of the event based on the rescheduling rules below.
A customer can reschedule, with no penalty, if this form is filled out 48 hours prior to the event. If this form is filled out prior to the event but within 48 hours of the event a $10 rescheduling fee will apply. A customer can pass their booking to a friend if they cannot make it themselves to the event without penalty.
If your event is cancelled by Toronto Adventures staff due to weather or other conditions, there will be no rescheduling fee. Simply fill out this form and we will complete your rescheduling request.